Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 0116 2769555 or visit our website – our opening ours are Monday and Wednesday 8am to 8pm, Tuesday, Thursday and Friday 8am to 6.30pm.
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
Seasonal Influenza vaccination 2020
Please click on Flu Article for more information and eligibility for this year's flu vaccination. We will be inviting you by SMS or letter.
Important information about the coronavirus (COVID-19)
Melbourne Street Surgery will be closed from10th April 2020 until further notice for face to face appointments. Telephone Lines will remain open between 8.00am -6.30pm for GP Telephone triage, if after a clinical assessment you need to be seen, we will arrange an appointment at Hilltop surgery.
Repeat Prescriptions request can be posted into the letterbox at Melbourne street and will be processed daily and sent to your nominated pharmacy. If you have any queries please call us on 0116 2769555 or 0116 2536299. We apologise for the inconvenience and thank you for your understanding.
The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of coronavirus can be found on nhs.uk/conditions/coronavirus-covid-19/
Please visit Leicester City Council coronavirus latest news for information about the extended lockdown. Information is available in other languages please click on Different Language Leaflet
You can access the YouTube video by visiting: https://www.leicestercityccg.nhs.uk/my-health/coronavirus-advice/coronavirus-information-in-different-languages-and-formats/
Protect yourself and others
This is a reminder that coronavirus is still with us and remains a threat to our health and wellbeing. Please do remember to stay alert and take the following actions to protect yourself and others:
- Stay at home as much as possible. Leave only for work or essentials (such as food shopping or caring for others).
- Keep 2 metres apart from people outside of your household at all times.
- Wash your hands regularly for at least 20 seconds or use hand sanitiser.
- Always wear a face covering when on public transport or in any confined public space, including workplaces, where 2m social distancing is not possible.
Stay at home if you have coronavirus symptoms
Stay at home for if you have either:
a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly
- loss of smell or loss of taste.
Book your test online at nhs.uk/ask-for-a-coronavirus-test or call 119
Each day in the affected areas, NHS staff along with volunteers recruited by Voluntary Action Leicestershire, will be going from house to house inviting people to go for a test if they wish. Local street based testing units will be deployed into those local areas where trained staff will administer the tests, or alternatively people will be offered assistance in booking a test on-line or ordering a home testing kit. Interpreters should be available. You may also receive a text message telling you about the volunteers in the area and the testing options. Our volunteers will not ask you for financial information, passwords or try and enter your home.
Test centres currently open are:
- Belgrave Neighbourhood Centre (indoors, walk-in)
- Birstall Park and Ride (permanent site – drive through)
- Birkett House School, Wigston
- County Hall, Glenfield
- Evington Leisure Centre (mobile unit – drive through)
- Highfields Centre (walk in)
- Shree Prajapati Community Centre, Ulverscroft Road (mobile unit - drive through)
- Spinney Hill Park (mobile unit – walk in)
- Overton Road (Walk in)
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Recent texts/letter about 12 Week isolation for At Risk Groups
Who is at high risk? You may be at high risk from coronavirus if you:
have had an organ transplant
are having certain types of cancer treatment
have blood or bone marrow cancer, such as leukaemia
have a severe lung condition, such as cystic fibrosis or severe asthma
have a condition that makes you much more likely to get infections
are taking medicine that weakens your immune system
are pregnant and have a serious heart condition
If you're at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted. GPs do not have any other information than is available on the NHS website.
Despite recent media discussion on Facebook etc. guidance states that there is no need for asthmatics to have Rescue medication packs. The only group of patients requiring these is patients who have Chronic Obstructive Pulmonary Disease (COPD) with a breathless scale of 3 or greater. GPs at this time WILL NOT are issuing anyone outside of this group with rescue pack medication.
Up to date information can be found at: https://www.gov.uk/coronavirus
If you have concerns that you may have been exposed to or become infected with the novel CORONAVIRUS please call 111 and DO NOT attend the surgery or the hospital emergency department.