Johnson Medical Practice was rated "GOOD" at a recent CQC Inspection

Read our CQC report here, please scroll down and click on the link:

CQC Inspection Repot Hilltop Surgery CQC Inspection Report - Melbourne street Surgery


First Contact Physiotherapy Service

 We are delighted to introduce our First Contact Physiotherapist (FCP), Jane Leigh (MSK Physiotherapist). Jane is offering services to patients directly through the Surgery 2 days a week.

So what is a First Contact Physiotherapist?

The FCP role is a new model which is evolving in GP Surgeries across the UK to help patients receive the direct care they require to improve health, wellbeing and their quality of life. Jane works with patients who are experiencing any musculoskeletal problems to deliver expert MSK assessment, diagnosis, treatment and advice to prevent any short-term problems becoming long-term conditions.

 The benefits of this service include:

    • Improved patient experience

    • A shorter pathway, so patients have fewer appointments to attend

    • Shorter waiting times

    • Simple logistics, so patients are less likely to miss appointments etc.

    • Opportunity to gain lifestyle/physical activity advice

    • Longer appointment times

    • Access to imaging and injection waiting lists if required

    • Telephone appointments and face to face appointments available

    • Sick notes for up to 1 week (for modified activities at work/time off)


Who could benefit from an appointment with our First Contact Physiotherapist?

See below for our inclusion and exclusion criteria:

Inclusion CriteriaExclusion Criteria
  • All soft tissue injuries, sprains, strains or sports injuries - upper and lower limb
  • Arthritis  - any joint
  • Possible problems with muscles, ligaments, tendons or bone eg tennis elbow, carpal tunnel syndrome, ankle sprains
  • Spinal pain including lower back pain, thoracic and neck pain
  • Spinal pain including arm/leg symptoms +/- neurological symptoms eg pins and needles
  • Mobility changes
  • Post orthopaedic surgery
  • Acutely unwell
  • Children under 16
  • Acute LBP if the APP is not available on that day
  • Medical management of rheumatoid conditions
  • Women's health, Antenatal and Postnatal
  • House bound patients
  • Medication reviews
  • Neurological and Respiratory conditions
  • Headches
  • Acute mental health crisis
  • Patients who do no want to see a FCP

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