Johnson Medical Practice was rated "GOOD" at a recent CQC Inspection

Read our CQC report here, please scroll down and click on the link:

CQC Inspection Repot Hilltop Surgery CQC Inspection Report - Melbourne street Surgery


How we use your Data and GDPR

General Data Protection Act - GDPR

The current Data Protection Act will be replaced on the 25th May 2018 with the General Data Protection Regulation (GDPR).  Due to these new changes in the law we now require to gain your consent to contact you by text messaging.

As you know we currently send text messages to you to remind you of appointment, information on public holidays and healthcare information.  In order for us to comply with the law, we will be sending out text messages asking if you wish to OPTIN or OPOUT of receiving text messages from us.  We would appreciate it if you would respond to this message

If you do not respond to the message you will be automatically opted out.

If you have OPTEDOUT and have now decided you would like to receive messages from us please contact the surgery and we will update your records.


Please note that under 16 years will not receive any text messages from us.  There is to be changes in the law with regards to over 13 years receiving information.  We will update you as information becomes available.

For further details regarding GDPR see below link

General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a new regulation on data protection and privacy for all individuals within the EU. It is effective from the 25th May 2018 and there will be changes on how you can access you health records. Please click the link below to see the privacy notice which explains how the practice holds and uses your personal data. Link -

Privacy Notice

Privacy Notice Summary

Patient Leaflet GDPR

Using Your Information Confidentially for Risk Stratification


What is risk stratification?

There are two kinds of risk stratification:


The first kind is a process for identifying some patients within a Practice who might

benefit from extra assessment or support with self-care because of the nature of their

health problems. The process is a mixture of analysis of information by computer

followed by review of the results by a clinical team at the Practice.

The analysis can, for example, help predict the risk of an unplanned hospital admission

so that preventative measures can be taken as early as possible to try and avoid it. In

the end, it is the clinical team of the GP Practice that will decide how your care is best



The second kind is a process for identifying patterns of ill health and needs across our

local population. This will be done by pulling together all the information in an

anonymised file (where your identity has been removed) to look at patterns and trends

of illness across Leicester, Leicestershire and Rutland as a whole. This will help our

Public Health Department and those in the NHS who are responsible for planning and

arranging health services across Leicester, Leicestershire and Rutland (known as

commissioners) better understand the current and possible future health needs of the

local population. This will help them make provision for the most appropriate health

services for the people of this area. This group of staff will not be able to identify you as

an individual under any circumstances.


In both cases secure NHS systems and processes will protect your health information and

patient confidentiality at all times.

What information about me will be analysed?

The minimum amount of information about you will be used. The information included is:

  • Age
  • Gender
  • GP Practice and Hospital attendances and admissions
  • Medications prescribed

Medical conditions (in code form) and other things that may affect your health such

as height, weight for example.

How will my information be kept secure and confidential?

Information from your GP record will be sent via a secure computer connection to a special

location called a ‘safe haven’ at NHS Arden and Greater East Midlands Commissioning

Support Unit (NHS Arden & GEM CSU) in Leicester This safe haven carries special

accreditation from the NHS. It is designed to protect the confidentiality of your information.

There are strict controls in place. It enables information to be used in a way that does not

identify you. The GP Practice remains in control your information at all times.

Risk Stratification Page

Before any analysis starts, any information that could identify you will be removed and

replaced by a number. The analysis is done by computer. The results are returned to the

GP Practice. Only your GP Practice can see the results in a way that identifies you.


What will my GP Practice do with the analysis?

The results can help the clinical team decide on some aspects of your future care. For

example, if the clinical team at the Practice think that you might benefit from a review of your

care, they can arrange this. You may then be invited in for an appointment to discuss your

health and treatment. If the Practice thinks you might benefit from referral to a new service,

this will be discussed with you firstly.


What should I do if I have further questions about risk stratification?

Please ask the Practice staff if you can speak to someone in more detail.


What if I want to opt out?

If you feel satisfied that you understand what risk stratification is but you do not wish to be

included, you can choose to opt-out. In this case, please inform the Receptionist who can

ensure that your information is not included.

Making you aware of how your information is used

This leaflet is intended to supplement the more general leaflet “How we use your medical

records” (also available on our website or from Reception). It explains how you can access

your own health records, how you can get further information and what to do if you any

concerns about your information.

 Record Sharing Leaflet

 Record Sharing Poster

 EDSM Enhancements Patient Leaflet TPP

 Patient Guide Sharing Your Medical Record v0.2

 Patient Guide SystmOnline Sharing Preferences v0.2


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