Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Melbourne StreetTel: 0116 2536299
Hilltop SurgeryTel: 0116 2769555
Read our CQC report here, please scroll down and click on the link:
Both Hilltop & Melbourne Street surgeries open at the following times:
If you have a non life threatening emergency and are calling the practice between 18:30 and 08:00 or at weekends and bank holidays, your call will be transferred to NHS 111*
Out-of-hours services are generally busy. Please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Alternatively follow the link below for advice on which service is most appropriate:
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute as an emergency.
Transferred calls from the surgery to NHS 111 are chargeable. If however you replace the phone and dial "111" direct, the service is free from mobile and landlines.
EVERY THIRD WEDNESDAY OF THE MONTH, THE PRACTICE IS CLOSED FOR STAFF TRAINING FROM 1.00PM -6.30PM. IF YOU REQUIRE URGENT MEDICAL ATTENTION THAT CANNOT WAIT UNTIL THE NEXT DAY PLEASE CALL: 111
The practice will be closed from 12.30pm on the following afternoons for Protected Learning Time/Internal Training on the following dates*:
Wednesday 19th February
Wednesday 18th March
Wednesday 20th May
Wednesday 17th June
Wednesday 15th July
*dates could be subject to change - please check back for updates
The Practice will be closed on the following days for Bank Holiday:
Friday 10th April (Good Friday)
Monday 13th April (Easter Monday)
Monday 6th May (Early May Bank Holiday)
Monday 25th May (Spring Bank Holiday)
Monday 31st August (Summer Bank Holiday)
Tuesday 25th December (Christmas Day)
Wednesday 26th December (Boxing Day)
Tuesday 1st January 2020 (New Years Day)
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